Question 1

Does my Heart of Randolph Card expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Heart of Randolph Card balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Heart of Randolph Card or in the email you received or on your printed card.

Question 4

Can I use the same Heart of Randolph Card at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Heart of Randolph Card location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Heart of Randolph Card work anywhere?

Accepted Answer

The card can only be used at participating Heart of Randolph Card businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Heart of Randolph Card is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Heart of Randolph Card location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Heart of Randolph Card for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Heart of Randolph Card redeemed?

Accepted Answer

Save your Heart of Randolph Card to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Heart of Randolph Card is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Heart of Randolph Card?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Heart of Randolph Card, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Heart of Randolph Card code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my Abarrotes y Taqueria Luz Tacos gift card balance here?

Accepted Answer

If you have a Heart of Randolph Card that you used or plan to use at Abarrotes y Taqueria Luz Tacos, you can check your balance on this page. Enter the 16-digit card number from your Heart of Randolph Card email or printout. The Heart of Randolph Card is accepted at Abarrotes y Taqueria Luz Tacos and over 20 other local businesses in Winchester.

Question 13

Can I check my B & M Steel gift card balance here?

Accepted Answer

If you have a Heart of Randolph Card that you used or plan to use at B & M Steel, you can check your balance on this page. Enter the 16-digit card number from your Heart of Randolph Card email or printout. The Heart of Randolph Card is accepted at B & M Steel and over 20 other local businesses in Winchester.

Question 14

Can I check my Carts & Parts gift card balance here?

Accepted Answer

If you have a Heart of Randolph Card that you used or plan to use at Carts & Parts, you can check your balance on this page. Enter the 16-digit card number from your Heart of Randolph Card email or printout. The Heart of Randolph Card is accepted at Carts & Parts and over 20 other local businesses in Winchester.

Question 15

Can I check my Kaup Pharmacy gift card balance here?

Accepted Answer

If you have a Heart of Randolph Card that you used or plan to use at Kaup Pharmacy, you can check your balance on this page. Enter the 16-digit card number from your Heart of Randolph Card email or printout. The Heart of Randolph Card is accepted at Kaup Pharmacy and over 20 other local businesses in Winchester.

Question 16

Can I check my Bogie's Ice Cream gift card balance here?

Accepted Answer

If you have a Heart of Randolph Card that you used or plan to use at Bogie's Ice Cream, you can check your balance on this page. Enter the 16-digit card number from your Heart of Randolph Card email or printout. The Heart of Randolph Card is accepted at Bogie's Ice Cream and over 20 other local businesses in Winchester.

Question 17

Can I check my Chicago's Pizza gift card balance here?

Accepted Answer

If you have a Heart of Randolph Card that you used or plan to use at Chicago's Pizza, you can check your balance on this page. Enter the 16-digit card number from your Heart of Randolph Card email or printout. The Heart of Randolph Card is accepted at Chicago's Pizza and over 20 other local businesses in Winchester.

Question 18

Can I check my Gemini Financial Services LLC gift card balance here?

Accepted Answer

If you have a Heart of Randolph Card that you used or plan to use at Gemini Financial Services LLC, you can check your balance on this page. Enter the 16-digit card number from your Heart of Randolph Card email or printout. The Heart of Randolph Card is accepted at Gemini Financial Services LLC and over 20 other local businesses in Winchester.

Question 19

Can I check my Ghyslain Chocolatier, Inc gift card balance here?

Accepted Answer

If you have a Heart of Randolph Card that you used or plan to use at Ghyslain Chocolatier, Inc, you can check your balance on this page. Enter the 16-digit card number from your Heart of Randolph Card email or printout. The Heart of Randolph Card is accepted at Ghyslain Chocolatier, Inc and over 20 other local businesses in Winchester.

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